Privacy Policy
Privacy Policy
Enconne Co., Ltd. (the "Company") handles personal information received through inquiries
in accordance with the following policy.
This English translation is provided for reference only. If there is any discrepancy between this translation and the Japanese original, the Japanese original shall prevail.
1. Business Operator
| Name | Enconne Co., Ltd. (株式会社エンコネ) |
|---|---|
| Address | 1-5-1-1001 Nihonbashi Hamacho, Chuo-ku, Tokyo 103-0007, Japan |
| Representative | Shinya Yano, CEO |
2. Personal Information We Collect
Through our contact form, we collect the following information:
- Name
- Company or organization name
- Job title
- Email address
- Type and content of the inquiry
- How you learned about us
Providing this information is voluntary. However, if required fields are left blank, we may be unable to respond to your inquiry.
3. Purposes of Use
We use the personal information we collect only for the following purposes:
- Responding to inquiries and other necessary communication
- Reviewing consultation requests, preparing quotes and making proposals
- Procedures required to conclude and perform contracts
- Responding to interview and media requests
We do not use personal information for any other purpose, and we do not send marketing emails without your consent.
4. Provision to Third Parties
We do not provide personal information to third parties without your prior consent, except in the following cases:
- When required by laws and regulations
- When necessary to protect a person's life, body or property and it is difficult to obtain your consent
- When it is necessary to cooperate with a national or local government body, or a party entrusted by one, in performing duties prescribed by law, and obtaining your consent could interfere with those duties
5. Use of External Services
Our contact form uses Google Forms, provided by Google LLC. The information you enter in the form is stored on Google's servers, and Google's handling of that data is governed by Google's privacy policy.
Google's servers may be located outside Japan. By using the form, you are deemed to consent to this handling.
6. Cookies and Analytics
Our website does not use its own cookies and has no analytics tools installed. Simply browsing the site does not collect any information that identifies you.
However, the Google Form embedded on our contact page may set cookies on Google's behalf. You can refuse cookies in your browser settings.
7. Retention Period
Personal information relating to an inquiry is kept for three years after the inquiry is closed, in case of future business or further consultations, and is then deleted. If a contract is concluded, we follow the retention periods required by law.
8. Security Measures
We take necessary and appropriate measures to prevent leakage, loss or damage of the personal information we collect and to otherwise keep it secure. We limit who handles personal information and manage access rights.
9. Requests for Disclosure, Correction, Suspension of Use, etc.
If you ask us to disclose your personal information, correct, add to or delete it, stop using it, or stop providing it to third parties, we will verify your identity and respond promptly in accordance with applicable laws. Please submit requests through the contact point below.
10. Inquiries from Outside Japan
The Company is located in Japan and, in principle, handles the personal information it collects in Japan. Inquiries from outside Japan are also handled in accordance with this policy and Japan's Act on the Protection of Personal Information.
11. Changes to This Policy
We may change this policy due to amendments to laws or changes in our business. Changes take effect when posted on this page. We will announce any significant changes on this page.
12. Contact Point
For questions about this policy or requests regarding the handling of personal information, please use our contact form.
Established: September 14, 2026